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Negotiation Skills

The purpose of this course is to provide an understanding of the theory and processes of negotiation. The course is designed to be relevant to the broad spectrum of negotiation problems that are faced by managers. The course delivers a comprehensive approach to successful negotiations and is based on the experience in more than 20 000 negotiations. It will provide participants with knowledge of successful principles, proven techniques, tools and terminology used by experienced negotiators, negotiation tactics appropriate for each phase to achieve rewarding results, get the best win-win deal and improve relationships.


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